We move about 120 loads a week and here recently it seems like we get a lot of carriers double brokering freight. We just caught one today; a trusted carrier partner recognized the load as ours and sent us the info they were dispatched, matching ours. We got them on the load and blacklisted the carrier/broker combo that originally booked it.
This same bad carrier had the same “driver” info and did a load a couple weeks ago. It seems the broker part of this combo has bad reviews for non-payment when they’ve been discovered double brokering and the signature on the BOL does not match the “driver’s” info.
My manager does not want to pay the order to the bad carrier, but we cannot find information for the carrier that actually transported the load. The manager said that if we pay the bad carrier and the bad carrier doesn’t pay the actual carrier, the actual carrier can come after us or our customer for payment on the order (and we be out having to double pay the order else hurt our relation with the customer). He mentioned something along the lines of “Section 7” but could not elaborate what that means.
I’ve had loads double brokered to my company. I’ve contacted the actual broker and they tell me they aren’t dealing with it, get the money from the double-brokerer, and I’ve had them take the double-brokerer off the load and pay us directly.
Has anyone else dealt with this or a similar situation? How did you company handle it.
